In the course of using some portions of the Site, we will ask you to provide us with certain personally identifiable information that can be used to contact or identify you and administer your use of the Site and our services (“Personal Information”). Personal Information may include, but is not limited to, your name, phone number, email address, and home and business postal addresses. Personal Information shall also include information you provide in completing any forms provided on this Site; however, information provided on certain of those forms (such as enrollment forms or patient assistance applications) are subject to additional or different privacy policies, as set forth in such forms. We also collect information that you voluntarily provide to us through responses to functions, surveys, questionnaires, feedback, and similar activities on the Site. We may also ask you to provide your email address or other additional information to obtain services or information, or to resolve complaints or concerns.
When you use any part of the Site, our servers automatically utilize and record information that your browser sends whenever you visit a website or online service (“Log Data”). This Log Data may include, but is not limited to, your computer’s Internet Protocol (or “IP”) address, domain name, browser type, pixel-tags (or “web beacons”), the web page you were visiting before you came to the Site, information you search for on the Site, and similar web functions and technologies. Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard drive for record-keeping purposes. We may use “persistent cookies” to save your username and login password for future logins to the Site. We also may use “session ID cookies” to enable certain features of the Site, to better understand how you interact with the Site, and to monitor web traffic routing on the Site and aggregate usage of the Site. Although cookies do not normally contain personally identifiable information, if you voluntarily provide us information about yourself, we may associate your information with cookies or other tracking information we maintain or place on your computer’s hard drive along with our cookies. Utilizing cookies and associating this information can allow us to offer increased functionality and personalization to you as a user of this Site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Site. The help functions on your web browser should inform you regarding how to prevent your browser from accepting cookies if you choose to block this functionality.
We may augment our existing user information with publicly available information or legally obtained information from third parties from time to time. Some of this information may be Personal Information. We do this to better target our information offerings and promotional efforts and to provide pertinent offers in which we think our users would be interested. We may also collect information about physicians or other healthcare professionals who register on our websites from other sources in order to verify their licensure status and identity. In some cases, we ask customers for information after they register, such as credit card or other financial information.
Social media resources are interactive tools that allow you to share information with others and include, but are not limited to, social networks, discussion boards, bulletin boards, blogs, wikis, and referral functions to share website content and tools. We may collect Personal Information from you to allow you to use certain online social media resources that we may offer in order that you may post or share information with others. When using social media, you should take care as to what Personal Information you choose to share.
How We Use Personal Information
Personal Information is used for the following purposes: (i) to provide and improve the Site, features, and content, (ii) to administer your use of the Site, (iii) to enable users to enjoy and easily navigate the Site, (iv) to better understand your needs and interests, (v) to fulfill requests you may make, (vi) to personalize your experience, (vii) to provide service announcements, (viii) to better serve those users of this Site who can benefit from our products, and (ix) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing, or promotional materials, and other information on QOL Medical-related products and services. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications.
Unless you request that we delete the information collected by contacting us at the email address listed below, Personal Information will be stored as long as the information is required to fulfill QOL Medical’s legitimate business needs or for the purposes for which the information was collected.
Information Sharing and Disclosure
Aggregate Information and Non-identifying Information
We may employ third party companies and individuals to facilitate the Site, to provide the Site on our behalf, and to perform services related to administration of the Site (including, without limitation, maintenance, hosting and data center management services, web analytics, and administration). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement
QOL Medical cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to governmental inquiries, claims, and legal process (including but not limited to subpoenas), to protect the property and rights of QOL Medical or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate, or legally actionable.
QOL Medical may sell, transfer, or otherwise share some or all of its products or other assets, including your Personal Information, in connection with a merger, acquisition, reorganization, or sale of products or other assets, or in the event of bankruptcy.
Links to Other Sites
The Site may contain links to other websites. If you choose to visit an advertiser by “clicking on” a banner ad or other type of advertisement, or clicking on another third-party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement of such third party or its products or privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, or they may collect data or solicit Personal Information from you. Other websites and services follow different rules regarding the use or disclosure of the Personal Information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
Our Policy Toward Children
QOL Medical does not knowingly collect personally identifiable information from children under 13 years old. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [email protected]. If we become aware that a child under 13 years old has provided us with Personal Information, we will delete such information from our files.
QOL Medical is concerned with safeguarding your information. We employ administrative, managerial, physical, and electronic measures designed to safeguard and help protect your information from unauthorized access. You should note, however, that no Internet transmission is 100% secure or error-free. Email sent to or from this Site may not be completely secure and you should take care as to what information you send us through email. You should also safeguard your passwords, ID numbers, and other access features connected to our Site. In the event of a security breach, we will use commercially reasonable efforts to notify you (using the contact information you supplied us) as required by applicable laws and to identify the Personal Information that was accessed or disclosed.
Identity theft and the practice currently known as “phishing” are of great concern to QOL Medical. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited email or telephone communication. For more information about phishing, visit the United States Federal Trade Commission’s website.