How to Order

Information on Obtaining Sucraid®

A prescription for Sucraid® cannot be filled at your corner drug store. It is filled by only one specialty pharmacy that ships Sucraid® to you or your prescribing physician. To contact the specialty pharmacy, call 1-833-444-2745.

Here are the steps for filling a prescription for Sucraid® from the specialty pharmacy:

  • The physician must complete the Sucraid® Prescription Form and fax it to 1-866-850-9155
  • Current health insurance must be reported for review
  • Financial information will be collected if assistance is requested or needed
  • The specialty pharmacy will contact the patient to schedule the delivery of Sucraid®
  • Sucraid® will be shipped directly to the patient’s home or the physician’s office
Support Services

The SucraidASSIST™ program is designed as a resource for Sucraid® patients, caregivers, and healthcare providers. The program provides information on CSID and how to diagnose CSID, as well as financial assistance, unique dietary needs, and peer support. The ASSIST in the SucraidASSIST™ program stands for “Access and Support Services in Sucraid® Therapy.”

SucraidASSIST provides excellent customer service including accessible resources on diet, how to manage CSID and Sucraid® on a daily basis, and financial assistance options for U.S. patients with CSID. The dedicated patient care coordinators at SucraidASSIST also provide additional patient-related services, such as:

  • Assessment of your health insurance coverage
  • Financial assistance information
  • Daily living support
  • General diet support

You may enroll in the SucraidASSIST Patient Support Program by calling 1-800-705-1962 or via this link:

Sucraid® Prescription Process

Patient prescribed Sucraid® by healthcare provider

Healthcare provider sends prescription to specialty pharmacy

Specialty pharmacy reviews prescription benefits of patient’s insurance plan

Specialty pharmacy discusses insurance coverage and financial assistance options that might be available

Specialty pharmacy contacts patient to schedule Sucraid® shipment to preferred address

Patient receives Sucraid®

Obtaining Sucraid® in Countries Outside the United States

Sucraid® is available in the following countries outside the United States via special programs based on local country regulations:

Sucraid® is a drug that is only available by prescription, but Sucraid® is not available at retail pharmacies. The only way to get a Sucraid® prescription filled is through the specialty pharmacy. Call the specialty pharmacy at 1-833-444-2745

Provide Your Physician with the Sucraid® Prescription Form

Important Safety Information for Sucraid® (sacrosidase) Oral Solution

  • Sucraid® may cause a serious allergic reaction. If you notice any swelling or have difficulty breathing, get emergency help right away.
  • Sucraid® does not break down some sugars that come from the digestion of starch. You may need to restrict the amount of starch in your diet. Your doctor will tell you if you should restrict starch in your diet.
  • Tell your doctor if you are allergic to, have ever had a reaction to, or have ever had difficulty taking yeast, yeast products, papain, or glycerin (glycerol).
  • Tell your doctor if you have diabetes, as your blood glucose levels may change if you begin taking Sucraid®. Your doctor will tell you if your diet or diabetes medicines need to be changed.
  • Some patients treated with Sucraid® may have worse abdominal pain, vomiting, nausea, or diarrhea. Constipation, difficulty sleeping, headache, nervousness, and dehydration have also occurred in patients treated with Sucraid®. Check with your doctor if you notice these or other side effects.
  • Sucraid® has not been tested to see if it works in patients with secondary (acquired) sucrase deficiency.
  • NEVER HEAT SUCRAID® OR PUT IT IN WARM OR HOT BEVERAGES OR INFANT FORMULA. Do not mix Sucraid® with fruit juice or take it with fruit juice. Take Sucraid® as prescribed by your doctor. Normally, half the dose of Sucraid® is taken before a meal or snack and the other half is taken during the meal or snack.
  • Sucraid® should be refrigerated at 36°F-46°F (2°C-8°C) and should be protected from heat and light.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit or call 1-800-FDA-1088.


Sucraid® (sacrosidase) Oral Solution is an enzyme replacement therapy for the treatment of genetically determined sucrase deficiency, which is part of Congenital Sucrase-Isomaltase Deficiency (CSID).